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Shipping

Our Shipping section offers solutions to commonly asked questions about shipping costs, delivery time frames, and available shipping methods.

Where do you ship from and how much are shipping costs?

We ship from our Houston-based warehouse using FedEx and USPS. To make things even better, we offer free ground shipping to all 50 US states and territories on orders over $50.

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How quickly will my order ship and how long does it take to arrive?

If you place your order before 4 pm Central Standard Time (CST) Monday through Friday, it will ship the same day, provided your prescription requirements are met. Also, ensure that the order information is correct.

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Will you ship to an APO or Post Office Box address?

Yes, we do ship to APO and PO Box addresses! If you have an APO or PO Box address, simply enter it during checkout, and we’ll make sure your order is sent to you.

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Do I need a prescription on file prior to shipping my order?

Yes you do! Federal law requires cpap.com to have a valid prescription on file before shipping a CPAP mask, APAP machine, CPAP machine, BiPAP machine, humidifier, or EPAP.

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Do you ship internationally?

Yes, we will ship to any country in the world except for those listed below. We ship with USPS Global. International packages arrive within 6-20 days, but shipping times are not guaranteed.

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How much are the taxes and duties of shipping to my country?

You are responsible for determining, managing, and paying all taxes and duties associated with your transaction. cpap.com will not pay and cannot quote taxes or duties.

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How are international currency conversions handled?

All prices on cpap.com are listed in US Dollars (USD). cpap.com does not charge conversion fees for orders placed with international cards.

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